FAQs

The delivery fee is charged with your order(s). Single delivery for multiple orders will only work if the orders are paid for in a single transaction. Items paid for will be delivered by courier to the address for delivery provided by you. Please allow up to 7 days for nation-wide delivery. Non-delivery of items as a result of wrong or incomplete addresses brings that particular transaction to an end. Re-routing or repeating delivery is considered a separate transaction which terms will depend on the specific circumstance.

There is a ‘pick up at collection point’option which does not attract a delivery fee. Note however that items marked for pick up at collection point and have not been picked up within 14 days from date of payment will be given out during our outreaches.

See our delivery policy.